Allowing your employees to focus on high-value tasks that drive your business forward, instead of getting bogged down by answering phone calls.
Offer immediate, consistent, and attentive phone service to both new and current customers, ensuring that every interaction is professional and leaves no room for disappointment.
Reduce overhead costs while simultaneously boosting your team’s productivity and driving higher profits, creating a more efficient and profitable business model.
Sign up below to start the process of hiring Caiden to answer your calls!
Then answer a short survey so we know what industry and specialties you encompass to train your new answering assistant.
We take the survey information and train your Caiden to understand your industry, business, and phone objectives
We test for errors, language nuance, special phrasing, and fire off a few test calls to make sure Caiden is ready to amaze your customers!
We configure the phone line Caiden will answer from. Do some final testing with your phone line and messaging systems.
Send over instructions on how to start having your calls handled!
92% of all customer interactions still happen over the phone.
Most businesses receive 5-9 Spam or Solicitation calls per day
65% of office employees have anxiety over answering the phone, especially with customers.
$17.23 per hour is the median pay for a remote phone receptionist.
100% Missed Revenue when your business doesn't answer the phone.
We guarantee your phone calls will be answered politely and professionally as long as we're handling them. If you find that customers are not as receptive to speaking with Caiden and prefer it being handled by a human, let us know you'd like to disconnect and we'll refund you back the money for the service month you're in.
Hey Caiden is an AMAZING option for you to keep your hands busy and the phone being answered. Caiden will answer the spammers, solicitors, and customers with professionalism your business deserves. You can attend to those phone calls when YOU have the time to.
Caiden will transcribe the entire conversation, gather the important information about the call (like the callers Name, Email, Phone Number, Reason for Call, How they heard of you, etc) and email that over to you.
Caiden has the ability to send SMS/Text messages to the caller with your calendar or other important information, per your directions.
Caiden can also send the Callers information directly into YOUR CRM through the webhook process.
You can name your phone assistant whatever you'd like, male or female. We have roughly 60 different voices that can be used as well.
Honestly, in our early phase of this, we were testing multiple call centers to take the calls and handle the information uniquely in a scalable way and the different people answering, different questions to ask, and different knowledge sets caused it to be too inconsistent across the board. As Conversational AI has continued to evolve over the last year, the technology used to listen, transcribe, interpret, find a solution, and answer with a voice has come a VERY long way. Response times are averaging about 4 seconds from the last human word spoken, to the AI Agent responding.
Generally speaking, this is the "worst" it will ever be and it's only getting better every day.
There are MANY things that humans can do better than AI... Like organizing, interacting with other people in person, understanding emotion, and so on! Just how the self-check out in a grocery store became normal, it gave humans more important things to do besides just scan items (which still happens to this day, regardless). hc
Questions? Comments? Concerns?
Give us a call (860) 248-6993 or (860) 248-6993
Ask to speak to a live person.
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